DELIVERY

Normally orders are dispatched within a few working days. Everything is handmade and made up fresh so weekend orders may take a little longer. Allow at least ten working days from date of order to delivery in Ireland.

Delivery Costs:

Ireland: Delivery of all orders over €50 is free, all orders under that amount will be charged at €5.95.

Northern Ireland (United Kingdom): Delivery charge is between €12.50 and €25.00 depending on the weight of the package.

United Kingdom (Apart from Northern Ireland): Delivery charge is between €12.50 and €25.00 depending on the weight of the package.

USA and Canada: Delivery charge is between €16 and €30 depending on the weight of the package.

Europe:

Incl Austria, Belgium, Bulgaria, Croatia,Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Delivery charge is between €14 and €30 depending on the weight of the package.

All products are subject to stock availability.

We advise that you ensure you use a phone number and an address where someone will be at home to accept delivery as currently drivers will be leaving the package without a signature. Unfortunately we are unable to deliver to any PO boxes. We apologize for any inconvenience this may cause.

If ordering a gift, we can send the gift directly to the recipient. Please enter a different shipping address, when checking out. If its a gift, please advise if you want the delivery invoice included or not in the message box.

If you have additional comments, please use the message box at the checkout to advise us.

Any questions or special requests, please email me at info@nianaturalbeauty.com 

We are happy to help in any way I can.

Damage or Loss in Transit:

The Seller accepts no responsibility for damage or loss of goods in transit. Any such damage should be noted on the carriers paperwork and notified to the Seller within four days of receipt and the goods held for inspection to enable a claim to be made from the carrier. If the goods are lost or not received by the Buyer within the estimated number of days as above from date of invoice, email us to info@nianaturalbeauty.com to notify us immediately.

Returns & Exchanges:

We hope you are delighted with your purchase. We realise that occasionally you may want to return items for a refund. We offer a full 7 day money back guarantee for faulty items. Please follow these steps:

Email our returns department at info@nianaturalbeauty.com and ask for your individual returns number. This proves that you have informed us of your intent to return your goods within the 7 days of receipt and also enables us to track your goods. Only goods faulty or damaged in shipping will be refunded. We do not refund products if they are opened or used, as once opened the product is not deemed to be in a hygienic, sterile condition and cannot be re-sold.

Wrap your items securely in its original packaging, include your returns number emailed to you, paying attention not to damage the box or items in the process. Include all tags.

Please send goods back to the below address:

Returns department, Nía, Níghrada Ltd, ! Cappa Cove, Kilrush, Co. Clare, V15XN60, Ireland.

All goods must be in their original packaging.

We strongly recommend you use a recorded or traceable Delivery Service against which you are insured in the event of a loss as we cannot be responsible for returned goods unless we have signed for them.